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Certified Pharmacy Technician (Work from Home) – Manchester


This is a Contract position in Newton Junction, NH posted October 12, 2020.

There are perks to being a Certified Pharmacy technician at Pill Pack. We offer competitive salary, progressive pay increases, and shift as well as a full range of benefits that support employees and eligible family members, including domestic partners and their children. For more information please visit the following link: Once you apply, you will be assigned a recruiter. Inquire with your recruiter about how to qualify for an immediate bonus!

PillPack is a pharmacy that makes it simple to take the right medications at the right time. We combine convenient packaging, modern technology, and personalized service to create a system that enables people to take the right medications every day, this means they can spend less time dealing with error-prone pill boxes or manual solutions and more time doing the things they enjoy.

We thrive on friendly and creative team energy, aiming for an environment that is both productive and comfortable. We value team building where everyone is working hard to make a huge impact on the company together. We want someone who loves coming to work every day, and most importantly, cares deeply about their team and adding value. As a Certified Pharmacy Technician, you will play a critical role in assisting PillPack customers by aiding in the refill and denial process of prescriptions. Successful candidates will be required to pass a pre-employment drug test.

Benefits and Perks of joining the PillPack by Amazon Pharmacy Team!

*Earn More: Competitive wages beginning at $16.50 with potential opportunities for a sign- on bonus! Apply now to find out more!
*Non Retail Environment: Enjoy casual dress code and non-retail environment that the pharmacy has to offer
*Amazon employee discount
*Amazon Benefits: Medical & Dental begin DAY 1 (inclusive of domestic partner and children as well).
*PTO & Vacation that begins accruing immediately, as well as a 401k plan
*Career Growth: Join the team that will be taking pharmacy to the next level. Many of our technicians have developed into Trainers, Team Leads, and Managers. The opportunities are endless!

For more information on Amazon’s benefits, please visit

Employees will be on-site for training during their 1st two weeks. Upon completion of training, all new colleagues will WFH. In order to do so, you will be required to have access to a reliable broadband internet connection, either through DSL, cable, or fiber-to- home (FiOS or Fiber Optic) with a minimum internet speed requirement of 10 mbps download and 5 mbps upload contracted speed, ability to connect to the PillPack network via a hardwired internet connection, not via WIFI, a separate room or part of a room for your home work area that is private and free of distractions (i.e. barking dogs, television noise, music, children, etc.) and is able to devote full attention to the PillPack customer during work hours. Note that while WFH is currently approved, it is subject to change in accordance with any regulatory requirements.

PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page.
Core Responsibilities

Communicate with patients by telephone and take refill requests from patients
Transfer calls from providers to the pharmacist when necessary
Request the transfer of existing customer prescriptions into PillPack’s pharmacies
Transcribe verbal prescriptions from external pharmacies
Manage daily logs and collaborate with team to prioritize workload
Work with the ongoing support team to enter appropriate drug, drug dose, time, instructions and prescriber information into the pharmacy filling system
Communicate with providers to obtain new prescriptions and follow up on patient-related inquiries

Basic Qualifications

High school or equivalent diploma
New Hampshire State Board of Pharmacy License in good standing (This includes Pharmacy Technician, Trainee, and Assistant Licenses)
National Pharmacy Technician Certification (PTCB or NHA)
6+ months of customer service experience
6+ months of experience working with computer and web based tools
Experience navigating and troubleshooting the internet
Experience multitasking with phone and computer skills
Experience recognizing and identifying patient medications

Preferred Qualifications

1+ year of relevant phone or email customer service experience
Excellent communication skills (spoken and written)
Demonstrated ability to work as an effective team member
Strong organization skills and attention to detail
Experience working under pressure in a fast-paced work environment while consistently meeting standards for productivity and quality


$16.50/hourly for Certified Pharmacy Technician (NHA or PTCB)


Monday – Friday 8a-430p
Mon-Fri 930a-6p
Mon-Fri 1130a-8p
Sun-Thurs 930a-6p
Sun-Thurs 930a-6p
Sun-Thurs 1130a-8p
Tues-Sat 1130a-8p

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

PillPack by Amazon remains open as an essential business to serve our communities delivering critical supplies directly to the doorsteps of people who need them. Find out what PillPack and Amazon is doing to provide a safe environment for employees at this time on our COVID-19 FAQ page.