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Pharmacy Intern Grad

Walgreens

This is a Full-time position in Modesto, CA posted March 31, 2021.

nn Job Description: nn nn Job Objectives nn nnProvides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services such as immunizations.

Responsible for ensuring the proper compounding, dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.nn nnSupports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experiencenn nn Job Responsibilities/Tasks nn nn Customer Experience nn nnEngages customers and patients by greeting them and offering assistance with products and services.

Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.nn nnModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).nn nnDevelops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.

Supports efforts on enhancing customer experience by increasing focus on healthcare services (e.g.

patient consultation, medication management, drug therapy reviews, and perform retail, clinical, or wellness services such as immunizations, flu shots, and diabetes awareness) thereby promoting the shift of the pharmacy role from transactional to interpersonal.nn nn Operations nn nnCounsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.nn nnPerforms pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.

Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.nn nnEnsures the pharmacy operates in accordance to regulations, company policies and standards.

Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities and soliciting employee suggestions.

Responsible for the opening and closing of the pharmacy and shift change duties.nn nnEnsures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.

The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.nn nnMaintains current knowledge of information technology associated with pharmacy systems such as Intercom Plus, registers, automation, StoreNET to provide support to customers as well as pharmacy staff.

Proposes and implements enhancements to pharmacy systems to further promote productivity.nn nnEnsures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections.

Follows-up with insurance companies as well as medical providers and participates in 3rd party audit.nn nnFollows-up with medical providers offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questionsnn nnPerforms retail, clinical, and wellness services such as immunizations, flu shots, diabetes awareness and other preventive healthcare services.nn nnAssists and supports the pharmacy manager in analyzing performance data including pharmacy financial, customer service, and implementation of procedures for pharmacy asset protection and inventory management.

Reviews KPIs with Pharmacy Manager, Store Manager, and Healthcare Supervisor.nn nnDevelops and maintains good relationships with local medical community including physicians, nurses, and other health care providers.

Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.nn nnPartners with Central Pharmacy Operations for customer registration, 3rd party reviews, and assists with resolving customer issues to support the Well Experience locations.

In virtual environments, conducts virtual product review by following specific company procedures and guidelines (e.g.

using specific photographs taken by the technicians sent electronically during the F4 process and reduce transactional tasks).nn nn People & Performance Management nn nnAssists the Pharmacy Manager with staff hiring and training.

Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development.nn nnPromotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.nn nn Training & Personal Development nn nnMaintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications.

Maintains awareness of developments in retail and management and pursues best practices that would enhance performancenn nnObtains necessary certifications, education credits and training such as People Plus Learning modules as required by the Companynn nnSeeks professional development by monitoring ones performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coachnn nn Communications nn Supports the Pharmacy Manager and Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.

nn Job ID: 572406BRnn nn Title: Pharmacy Intern Gradnn nn Company Indicator: Walgreensnn nn Employment Type: Flexible hoursnn nn Job Function: Retailnn nn Full Store Address: 2101 E HATCH RD,MODESTO,CA,95351-4814-02902-Snn nn Full District Office Address: 2101 E HATCH RD,MODESTO,CA,95351-4814-02902-Snn nn External Basic Qualifications: nn nnWillingness to obtain BS in Pharmacy or Pharmacist Degree from an accredited educational institution prior to start date.nn nnWillingness to obtain pharmacist licensure in the states within the district within 90 days of hire per district guidelines.nn nnExperience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.nn nnCertified Immunizer or willing to become an immunizer within 90 days of hire.nn nnAn Equal Opportunity Employer, including disability/veterans.nn nn Preferred Qualifications: nn nnThe following information is applicable to Colorado only, in accordance with the Colorado Pay Equity Act.

In Colorado, an employee in this position can expect a salary/hourly rate between $25.85 and $31.73 depending on experience, seniority, geographic locations, and other factors permitted by law.

To review the available benefits, please click here: jobs.walgreens.com/benefits .Walgreens will provide applicants in other states with information related to the positions, to the extent required by state or local law, by calling 1-866-967-5492 (tel:1-866-967-5492)nn nn Shift: Variousnn nn Store: 02902-MODESTO CAnn