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AWS/Cloud Engineer with Contact Center Experience

SmartIMS Inc.

This is a Full-time position in Mountain View, CA posted March 31, 2021.

nn AWS/Cloud Engineer with Contact Center Experience nn nn Mountain View, CA (Remote for now) nn nn 2 Rounds of Zoom Interview nn nn nn nn About the Gig: nn Cloud Engineer with at least one Amazon Connect and Contact Center Technology implementation.

AWS Solution Architect Certification is a plus Strong Knowledge on implementing Amazon Connect/Chime capabilities, benefits, and required deployment skills Call center / telecom implementation and operations experience Serverless development experience including complex integrations with Lex, Lambda, Redshift, Aurora, Kinesis and Dynamo DB.

Software Development / DevOps experience with integrating contact center platforms, CRMs, WFMs and AI.

Experience with these AWS Services
– Contact Center, Contact Lens for Amazon Connect, Amazon Transcribe, Amazon Comprehend, Amazon Polly, Amazon DynamoDB
– provided by Dice