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Switching Technician I

Home Telecom

This is a Full-time position in Moncks Corner, SC posted March 31, 2021.

Switching Technician In n Switching
– Moncks Corner, SC
– Full Timen n Company Historyn n Home Telecom is one of the largest independently owned telecom companies in South Carolina, serving various counties since 1904.

Home Telecom is a rapidly growing company serving the Greater Charleston community including areas in Berkeley, Charleston, and Dorchester Counties.

Home Telecom provides innovative technology through our state-of-the-art Fiber deployments to provide high-speed Internet, HD Video, Security, Home Automation, and Phone services to a mix of commercial, industrial, business, and residential customers.

Our team of highly trained employees are all committed to being the best and easy-to-do-business-with company.

At Home Telecom, our goal is to foster an engaging work environment that encourages our team members to reach their full potential.

We promote a culture of continuous improvement that celebrates integrity, innovative thinking, and dedication to consistently exceeding customer expectations.n n Job Summary And Objectiven n Working under general supervision performing provisioning, troubleshooting, maintenance, and new product deployment support on a Softswitch platform.

Duties include, but are not limited to Participates in rotating on-call schedule.n n Duties Or Activities Required By Jobn Softswitch line provisioning, voicemail, auto-attendant, music on hold, voice conferencing, ACD, business VoIP, error reports, VoIP E911 services, and alarm monitoring.

Provisioning equipment such as Adtran, and VoIP phones for business installations.

Assisting other departments with testing and implementation of outer office voice equipment.

Process Local Number portability requests including CSR, LSR, NPAC Processing, LNP support for other departments, and CLEC directory entries.

Assumes ownership of trouble reports, orders, and projects and completes them in a timely manner.

All other duties as directed by Management.n Educationn High School Diploma or equivalent education GED.

Minimum one (1)
– two (2) years’ working knowledge of Softswitch technology, POTS, IP networks and routing, call flows, basic voice features (call waiting, Caller ID, etc.), advanced voice features (Call manager, auto-attendants, ACD, etc.), SIP messaging, LNP regulations, and LNP processing.

Must have excellent communication skills, organizational skills, and be a team player.

Valid clear Driver’s License.

Ability to lift 50lbs or more.n n Home Telecom is an Equal Opportunity Employer.

Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

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