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Laboratory Assistant Coordinator

UnityPoint Health

This is a Full-time position in Rock Island, IL posted April 7, 2021.

nOverviewn nn Laboratory Assistant Coordinator
– Full time nights 8pm-6:30am 10 hour shifts with weekend and holiday rotation.

nn nn nn nnThe Laboratory Assistant Coordinator assists the Laboratory Assistant/ Phlebotomist in process improvement of the pre-analytic, analytic and post analytic clinical laboratory services.

Specifically, the Laboratory Assistant Coordinator assures those processes related to specimen handling/retention; quality control, POC testing, and result reporting in compliance with CAP.

The Laboratory Assistant Coordinator shall work at the Laboratory Assistant/ Phlebotomist to fulfill strategic and performance improvement initiatives.

Promoting the philosophy and achieving the objectives established the Management team is foremost among these responsibilities along with solving practical and strategic problems, resolving conflict and constructively leading change.nn nResponsibilitiesn nnThe Laboratory Assistant Coordinator, Laboratory:nn Works up to 20% on administrative activities and 80% on clinical workload as scheduling, staffing and workload allows.

Assists Laboratory Assistant Lead in the day to day operations of the clinical departments.

Assists in attaining the institutional goals by recommending and promoting the development, preparation, implementation, and attainment of departmental goals, policies, and projects so as to improve quality, availability, and accessibility of services and information.

Is a key figure in ensuring that timely and accurate clinical diagnostic information is provided to healthcare professionals so that patient care and customer service is of the highest quality.

Assists with the resolution of complex technical problems and issues, utilizing resources as needed and providing consultation and advice.

Assists the Laboratory Assistant Lead in developing and assuring the continuing effectiveness of all technical, clerical and quality improvement activities of the Laboratory departments as assigned.

These activities include equipment and test validation, staff training, troubleshooting, procedure updating, result reporting, and quality assurance.  Documentation is kept as appropriate.

Communicates clearly, openly, and consistently with management and staff to assure common access to hospital and department information to promote trust and confidence.

Recommends or modifies policies to enhance the effectiveness of present operations.

Recommends and adjusts department procedures and services as necessary for improved patient care, physician relations, public image, efficiency, and/or cost effectiveness.

Evaluates employee performance following orientation and annually, using established performance criteria and ensuring all staff meets expectations.

Evaluates and improves workflow of pre-analytic, analytic, and post-analytic processes for accuracy and timeliness in support of operations.

nn nn nQualificationsn nn nn nn nn nn Minimum Requirements nn nn Preferred or Specialized nn nn Education: nn nn   nn nn   nn nn nn nnASCP certified or equivalent required, with a minimum of three to five years of hospital clinical laboratory experience, is strongly preferred.

High School diploma or equivalentnn nnPhlebotomy coursenn nnMedical Assistantnn nnAssociate of Artsnn nn Experience: nn nn nn nn nn nn nn nn nn nnThree to five years of Hospital Phlebotomy experience.nn nn nn nnExperience with phlebotomy is desirable.

Must maintain PBT or equivalent certification.

ASCP specialist or equivalent in phlebotomy is preferred.

Must possess excellent communication skills.

Must read, write, and speak fluent Englishnn nn License(s)/Certification(s): nn nnASCP certified or equivalent.nn nn nn nn nn nn Knowledge/Skills/Abilities: nn nn nn nn nn nn nn nn nn nn        Accountability nn nn        Adaptability nn nn        Customer/patient focused nn nn        Interpersonal skills nn nn        Multicultural sensitivity nn nn        Professionalism nn nn        Self-development nn nn        Teamwork nn nn   nn nn nn nnFamiliarity with Medical Terminologynn nn Other: nn nn   nn nn   nn nn   nn nnUse of usual and customary equipment used to perform essential functions of the position.

nn nn nn nn nn nn nn nn nn