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Mediacom Communications Corporation: Broadband Specialist I

Mediacom Communications Corporation

This is a Full-time position in Cedar Rapids, IA posted April 6, 2021.

As a (Field Technician), you will be primarily focused on new installations of our cable television and broadband services.

You’ll drive a company van, go into customer homes, and represent Mediacom every day to our customers.

You’ll also learn and perform a variety of duties including installation, changes of service, additional outlet installation, disconnection of service, payment collection, and any special requests customers may have regarding installation.Schedule:Tuesday-Saturday 8 AM-5 PMBenefits:You’ll get formal training, company vehicle, company uniforms, tools, netbook, cell phone, health, dental, vision, generous discounts on services, education reimbursement, 401(k) with company match, pay increases through self-guided study and more!Note: If this isn’t the job for you, maybe you know someone who’d love it?

Send them this job link!Specific Responsibilities:* Makes customer drop installations (exterior and interior) complete from tap to antenna terminals on customer equipment in both single and multiple unit dwellings, including pre-wired units.* Performs new connects, reconnects, requested and non-pay disconnects; adds outlets; installs and/or removes converters; performs upgrades and downgrades of service.* Analyzes picture quality and judges acceptability of picture delivered following installation of cable service.* Works with connectors, fasteners and wire and uses hand tools.* Uses customary CATV hand and power tools in performance of job duties.* Completes appropriate paperwork functions as prescribed by system management.* Reads signal levels through use of field strength meter; adds and subtracts levels in installation problems; installs connectors on different types of drop cable; maintains proper clearances; installs tap-off devices.* Climb poles with proper equipment (safety belt, safety strap and climbers), ladders or other structures as needed.

Lifts and carries loads up to 75lbs (including line ladder); Works within limited confines, such as crawl spaces.* Properly uses, stores and maintains a VOM or DMM to check for “open” or “short” on line as well as AC and DC voltages.* Reads general drop system layouts from blueprints.* Inform customers of FCC Rules and Company policies as they pertain to customers.* Drives Company vehicles in performance of job duties; uses bucket truck.

Proper vehicle upkeep and maintenance.* Generate additional company revenue through effective sales techniques and by offering information about product options, sales campaigns and promotions.* Performs other duties such as clean-up and salvage of wrecked out materials; provides general assistance to other employees as directed.Experience/Skills:* Entry level; 0 to 18 months experience.* High school diploma or GED required; trade school training preferred.* Valid driver’s license; satisfactory driving record required.* General level of mechanical and consumer devices knowledge.* Ability to interact and communicate with customers and co-workers.* Ability to work in high or tight spaces.* Ability to work in all weather conditions and at various heights.* Ability to work flexible work hours, including evenings, weekends, holidays and overtime as required.Physical Requirements:* Strenuous – Physical effort represented by frequent handling of heavy objects (approx.

50-100 lbs.) and materials, or heavy hand tools.EOE m/v/d/fKEYWORDS:Broadband Specialist, Installer, Technical Operations, Technician, Cable, Construction, Labor, Telecom, Internet, Install, Home Security, Xtream, Fiber, CopperMediacom endeavors to make mediacomcable.Com/careers accessible to any and all users.

If you would like to contact us regarding the accessibility of our careers website, please contactcareersassistance@mediacomcc.comor dial845-443-2408.

Any inquiries regarding employment application status, resume submittal, open positions and any other general inquiries will not receive a response.recblid e1iyd5wmhy24mbiolebvhn43zjg7bi