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Retail Store Manager

IMobile

This is a Contract position in Chambersburg, PA posted October 11, 2020.

·         Responsible for day to day operations

·         Direct supervision of retail store employees including, job descriptions, interviewing, training, scheduling, performance reviews

·         Hold team accountable for production and quality

·         Coordinate sales promos and merchandising

·         Fully knowledgeable on all retail systems and procedures

·         Conduct ongoing recruiting and hiring of retail store team members

·         Utilize customer feedback to reinforce and improve the quality of service and customer satisfaction

·         Manage staffing levels and create schedules that support customer service and daily operations within budget

·         Recognize and respond to performance issues, with honest and direct communication, enforcing disciplinary guidelines

·         Deliver consistently balanced results, drives for financial performance both “top & bottom line”

·         Ensure the accuracy, completion and reconciliation of all financial transactions and operation of point-of-sale terminals

·         Maintain cash control and reviews all sales discrepancies

·         Monitor inventory in/out on a daily basis

·         Compute weekly sales reports for management

Flexible times of availability needed: able to work 40 hours or more per week, must work a majority of Saturdays and busier customer traffic times, weekends, holiday, etc. when needed

Retail Store Manager Requirements:  

·         Minimum three years of retail, customer service management or related experience and/or training Management of Wireless retail store or other wireless products

·         Must have prior sales experience, preferably in wireless

·         Experience in an environment requiring multi-tasking

·         Experience in improving customer service, teaching customers about products, improving

·         inventory system efficiency, and/or improving processes is essential

·         Experience in employee management and ability to get measurable results
Managers have a great deal of freedom to manage the organization and must be a self-starter with a “whatever it takes” mentality

·         Successful Managers should be innovative self-starters with the ability to see the big picture while not losing touch with day-to-day operations

·         A strong work ethic, enthusiastic personality, self-confidence and intelligence
Must be able to pass background check